Generative AI (gen AI) will be the top technology trend in 2024 and a priority for CIOs tasked by boards with vetting new tools, provisioning infrastructure, preparing for new risks, and taking advantage of new user experiences.
Yugal Joshi, Partner at Everest Group, comments on these trends by saying that some firms will continue to experiment with and sometimes even scale gen AI initiatives. But more enterprises will turn to their existing platforms, such as ServiceNow, SAP, Salesforce, and Microsoft, for simplicity and speed.
