How BFSI GBS Organizations are Taking a Leadership Role within the Enterprise VMO

October 13, 2021 |
8 AM CDT | 9 AM EDT | 2 PM BST | 6:30 PM IST

This is an invitation-only Everest Group event, exclusively for members .


Mature banking, financial services, and insurance (BFSI) global business services (GBS) organizations are taking on advanced vendor management organization (VMO) roles, acquiring more responsibility in governing service provider delivery. In fact, some BFSI GBS organizations have evolved from “participating” to “owning” certain components of enterprises’ service provider sourcing programs.

Join us for this discussion and knowledge-sharing session, where we’ll explore the ways that BFSI GBS organizations are adopting vendor management initiatives, the key activities and levels of involvement, and the rationale behind delivering these services.

Participants will also get the chance to share their own and hear their peers’ experiences.

What you will take away

This session will detail the advanced vendor management initiatives that BFSI GBS organizations are taking on and uncover best practices and learnings that they have implemented.

Who should attend?

  • GBS leaders
  • Strategic sourcing leaders
  • VMO leaders

Virtual Roundtable Guidelines

The only price of admission is participation – attendees should be prepared to share their experiences and be willing to engage in discourse.

Participation is limited to enterprises (no service providers), and Everest Group must approve each attendance request to ensure an appropriate size and mix of participants. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion.

Bansal Aditi 1
Aditi Bansal
Senior Analyst
Bhatia Vivek Refresh gray square
Vivek Bhatia
Practice Director
Fong Amy Refresh gray square
Amy Fong
Vice President


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