The PEAK Matrix
Service Provider of the Year™ Awards

The Everest Group PEAK Matrix Service Provider of the Year awards recognize consistent top performers across IT services PEAK Matrix™ assessments

Why the PEAK Matrix Service Provider of the Year awards?

Everest Group PEAK Matrix evaluations are a valuable resource for IT services buyers to evaluate, compare, and contrast key service providers in the global services space. These assessments offer not only service provider selection guidance but also nuanced insights into the strategies providers are pursuing for key business lines, geographies, and technologies.

While there are service providers that feature as Star Performers, Leaders, Major Contenders, or Aspirants on individual evaluation categories, there are some that exhibit consistent leadership and top performance across many different categories; the PEAK Matrix Service Provider of the Year awards identify the best of the best.

How are the PEAK Matrix Service Provider of the Year awards evaluated?

We use the following evaluation criteria to determine the Service Provider of the Year awards:

  • ITS Top 20 list: We build the list using a consolidated score reflecting points received on individual evaluations based on tiered scores for Leader, Major Contender, Aspirant and Star Performer
  • Individual category awards: We base these awards on the count of Leader or Star Performer positions across the category evaluated
  • Top 10 challengers: We create this list using the same methodology as the ITS Top 20 list. This list recognizes the top 10 service providers with annual revenue of less than US$2 billion

What you can find inside the IT Service Provider of the Year awards

logo for PEAK Matrix SPOTY 2018
logo for PEAK Matrix SPOTY-2018 Leader
Logo for PEAK Matrix SPOTY-2018 Star performer
logo for PEAK Matrix SPOTY-2018 Challenger

Top 20

Top 20 performing service providers across all IT PEAK Matrix evaluations in the past year

Leaders

Service providers most often earning Leader positions across all PEAK Matrix evaluations, and within specific evaluation categories, in the past year

Star Performers

Service providers most often earning Star Performer designations across all PEAK Matrix evaluations, and within specific evaluation categories, in the past year

Challengers

Top 10 service providers with less than US$2 billion in annual revenue that are credible partners for enterprises in the digital-first era

Questions? Contact Andrea M. Riffle