Who is on the BPS Top 50™?
The Everest Group BPS Top 50™ is a global list of the 50 largest third-party providers, based on their Business Process Services (BPS) revenues and Year-on-Year (YoY) growth. First released in 2015, Everest Group publishes this list every year.
The global third-party BPS industry is valued at close to US$300 billion. Over the years, this industry has evolved significantly, both in breadth and depth of services. What started as a cost optimization concept focusing on non-core and back-office business processes, today permeates the entire business process value chain, addressing a wide variety of business objectives. The industry continues to attract many providers from a broad range of backgrounds and heritages. Everest Group estimates there are more than 250 providers today with more than US$50 million in revenues offering BPS worldwide. Some are pure-play BPS providers, while others offer business services as part of a broader portfolio (IT services, consulting, technology products). Some are focused on a particular domain or geography, while others are broad-based. Some are listed, while others are privately held.
This list helps enterprises identify scaled-up providers and evaluate their functional coverage. It also helps BPS providers compare themselves against others in the industry.
There are two distinct steps involved in determining the BPS Top 50™:
Revenue: The service provider’s annual revenue in US$ million, reported or estimated.
YOY Growth: Is the service provider growing? Is it a fast-growing, emerging provider? Or is it established but facing stagnant growth?
Key BPS Offerings: In what key BPS areas, horizontal and industry-specific, are the service provider’s offerings?
