Join Abhishek Sharma, Managing Partner at Everest Group, as he speaks on an engaging panel discussion: Centralized or Decentralized Operations – What’s the Best Business Process to Operate On?

He will bring Everest Group’s perspective on how organizations can evaluate operating models, balance efficiency with agility, and build resilient operations for the future.

The session will explore:

Tech Savvy Workforce and their challenges with the transformation
Impact of leadership style and work culture on workplace dynamics
What is the best process implementation for any business to successfully run operations

Speakers

Abhishek Sharma
Managing Partner, Commercial and Solutions Analytics, Everest Group

Shared and Global Business Services 2025 | Conference

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