Events

Delivering CXM Services from Africa: Who, Where, Why, and How | LinkedIn Live

On-Demand LinkedIn Live

1 hour

WATCH THE LINKEDIN LIVE ON-DEMAND

With a fast-growing talent pool, good language coverage, and an increasingly mature business process outsourcing (BPO) market, Africa is fast emerging💹 as an attractive alternative to India and the Philippines for offshore work.

📢 📢In this LinkedIn Live session, enterprises will learn why Africa has become an ideal option for customer experience management (CXM) services and which providers enterprises can partner with to get started on their CXM journeys in the region. We will also discuss the potential benefits for enterprises, such as access to multiple locations and providers for high-quality service in multiple languages.

What questions will the event address?

✅ Who are the providers in Africa that enterprises can work with?
✅ Where are the upcoming alternatives for India and the Philippines?
✅ Why should enterprises look at Africa as a delivery location for CXM?
✅ How enterprises can benefit from approaching this market from a “sell to” as well as a delivery perspective

Related events

Events

Locations and Talent Strategy – Let’s Talk – South Africa in Focus | LinkedIn Live

June 12, 2025

9:00 a.m. CDT | 10:00 a.m. EDT | 3:00 p.m. GMT | 7:30 p.m. IST

LinkedIn Live

1 hour

Events
The Mid-2025 Deal Commercials Roundup: Cost, Pricing, and the Future Impact of AI

The Mid-2025 Deal Commercials Roundup: Cost, Pricing, and the Future Impact of AI | Webinar

June 24, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events
Institute for Supply Management World 2025

Institute for Supply Management World 2025 | Conference

Sunday, 1st June-3rd June 2025

Rosen Shingle Creek Resort | Orlando, FL

Events
Actionable Strategies for Providers to Drive Growth: A First Look at Elevate – Dallas 2025

Actionable Strategies for Providers to Drive Growth: A First Look at Elevate – Dallas 2025 | Webinar

June 11, 2025

9 am PT | 11 am CT | 12 pm ET | 5 pm BST | 9.30 pm IST

Webinar

1 hour

Events
Stronger Together: Unlocking Greater Value in Life Sciences through GCCs and Strategic Partnerships

Stronger Together: Unlocking Greater Value in Life Sciences through GCCs and Strategic Partnerships | Webinar

June 10, 2025

9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. IST

Webinar

1 hour