Procurement has come a long way from the 1980s, when it was simply a transactional function, up until today, when talk of artificial intelligence, blockchain, RPA, process mining and rapid self-service are all the rage.
This digital conversation is having “a major impact” on the role of procurement, just like all other functions, says Pierre Mitchell, one half of the “CRO-to-CRO” discussion pairing we’re spotlighting with a series of videos over the next few weeks.
Recently, Mitchell, chief research officer of Spend Matters, had a chance to sit down with his old friend and former colleague Michel Janssen, chief research guru of Everest Group, a research and management consulting firm based in Dallas, Texas.
Read more in Spend Matters