In this short but insightful discussion, Katrina Menzigian, Vice President, Analyst Relations Engagement at Everest Group, speaks with Everest Group Managing Partner Chirajeet (CJ) Sengupta about a transformative concept that is reshaping automation and operational strategy – Systems of Execution.
CJ explains how Systems of Execution go beyond traditional automation and analytics by enabling autonomous, goal-driven, and adaptive execution of business processes. Unlike siloed systems that require significant human intervention or rewiring when business rules shift, these systems leverage agentic AI and interconnected data to continuously learn and orchestrate complex workflows end to end.
Using a real-world supply chain scenario, CJ illustrates the disruptive value of dynamic, self-adjusting systems that reduce exceptions, eliminate process fragmentation, and improve speed and accuracy.
