
Artificial intelligence (AI) capabilities, from machine learning and deep learning to natural language processing (NLP) and computer vision, are rapidly advancing.
“It is imperative for CIOs to know AI in reasonable depth to understand its realistic and pragmatic adoption,” explains Yugal Joshi, vice president of digital, cloud, and application services research for Everest Group. “They need to understand what is doable as of today versus 3-5 years from now. Otherwise, there is a risk of them to either overestimate or underestimate AI’s impact on business as well as IT.”