Managed Service Provider Growth Due to US Expansion

US-based companies pushing to expand their MSP (managed service provider) roll-outs globally were the main drivers behind double-digit growth in the MSP global market in 2018.

In a statement sent to, Vishal Gupta, practice director at Everest Group, concurred with Smith’s explanation for the growth in the market, before going on to outline some additional drivers. These included MSPs’ ability to source hard-to-find talent, and minimise non-compliance, “a significant surge in adoption of MSP by SME enterprises”, as well as an extension in categories of spend managed by MSPs or in services provided by them. Among the expanded services being offered by MSPs are services procurement.

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