price benchmarking

Business Process Services

Vishal Gupta

Practice Director

Contact Vishal
Vishal Gupta

Vishal Gupta leads the Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), and Analytics BPS research offerings within the Business Process Services team at Everest Group. He assists clients on a wide array of topics, including market opportunity assessments, go-to-market strategies, delivery optimization and value proposition articulation. He has authored numerous industry reports on RPO, MSP, and analytics, and drives the thought leadership development across these business practices.

Prior to joining Everest Group, Vishal worked as a Senior Consultant with IBM’s Strategy & Analytics practice.

He holds an MBA from Indian Institute of Management, Ahmedabad (India) and Bachelor of Technology from NSIT (India).

From My Perspective

Original research, deep domain knowledge, and industry-best IP form the pillars that differentiate Everest Group. This is underpinned by a highly talented bunch of individuals with a strong drive to make an impact. Many of our clients are in fact repeat customers, reaffirming the value that we add to their strategic initiatives.