Vishal Gupta leads the Recruitment Process Outsourcing (RPO), Managed Service Provider (MSP), and Analytics BPS research offerings within the Business Process Services team at Everest Group. He assists clients on a wide array of topics, including market opportunity assessments, go-to-market strategies, delivery optimization and value proposition articulation. He has authored numerous industry reports on RPO, MSP, and analytics, and drives the thought leadership development across these business practices.
Prior to joining Everest Group, Vishal worked as a Senior Consultant with IBM’s Strategy & Analytics practice.
He holds an MBA from Indian Institute of Management, Ahmedabad (India) and Bachelor of Technology from NSIT (India).