Onshore Delivery Center Set-ups Rising Sharply | Market Insights™
Onshore delivery center set-ups rising sharply: Onshore delivery locations include the U.S., England, Western Europe, Australia, and Japan
Onshore delivery center set-ups rising sharply: Onshore delivery locations include the U.S., England, Western Europe, Australia, and Japan
Lessons from Digital Pinnacle GICs™: What GICs and their parent enterprises can learn from the Pinnacle, or best-performing, GICs
Digital Pinnacle GICs™ – different from the start
Six high-impact differentiators for Pinnacle GICs™
The best-performing, or Pinnacle, GICs differentiate from others in six distinct ways
Pinnacle GICs™ leverage digital to differentiate: Pinnacle GICs™ have developed differentiated capabilities through digital initiatives
Pinnacle GICs™ significantly exceed other GICs in three key impact areas
Brokerage firm sourcing risk definition framework: The brokerage industry faces severe profitability pressure, disruption brought about by digitalization, and the resulting changes in consumer behavior. While internal teams are vital to addressing these challenges, outsourcing or shared services are viable as options given service provider maturity in this industry and the potential cost savings they offer.
Strategic priorities for brokerage: In a time of technology disruption, regulations, low margins, and changing consumer attitudes, different players will have a different set of strategic priorities
Automation driving 30%+ productivity improvements across the IT stack
Sample indexed productivity improvements, 2016-18YTD
Is there a right time to benchmark? While benchmarking clauses can be built into a contract, it is best to align benchmarking with concrete objectives throughout the sourcing journey
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