Services

Strategic Sourcing

Alternative sourcing can provide tremendous business value in today’s hyper-competitive market. But companies often feel they cannot realize the full value of alternative sourcing due to lack of expertise and the proper resources. Here are some realistic worries:

  • Will outsourcing be worth the risk? How do outsourcing’s potential results compare in terms of risk/reward tradeoffs to internal improvements like shared services?
  • How can we reduce costs while simultaneously elevating performance? Is this even possible?
  • How do I know when I find the right service provider? What questions help me make the selection?
  • How can we ensure we are getting the best deal? What are the appropriate industry benchmarks?
  • How can I protect my company (and my career?) What must I do contractually? What ongoing governance do I need?
  • What mechanisms exist to help the value gained grow over time? How do I construct them? 

How Everest Group Can Help

Since 1991, Everest Group has assisted leading companies to objectively address these questions and others. We helped our clients craft custom solutions through an integrated mix of market-leading research and deeply experienced advisory professionals, who have top-tier management consulting and service delivery backgrounds.

 

Essential components of sourcing services strategy

 

We operate from insight to action, supporting our clients from sourcing strategy through execution and ongoing service delivery optimization in a robust yet flexible manner.

Everest Group helps its clients achieve their desired outcomes by challenging all parties – the outsourcing buyer and the appropriate service providers – to come up with a unique solution to the current business challenge.

We apply the same rigor to internal and external alternative delivery options. Often, the best value is a quick “no” to outsourcing; this allow the buyers to deploy their scarce resources using alternative delivery models like shared services, global in-house centers or process improvements. Our goal always remains the same: to help our clients sustain their desired outcomes for the long term, while accommodating the exigencies of their current constraints.

Strategic Sourcing Advisory Services

Everest Group’s three categories of Strategic Sourcing advisory services are:

  1. Strategy – Develop insight
  2. Execution – Drive action
  3. Optimization – Sustain advantage

Strategic sourcing service solutions categories

 

Everest Group can provide you with light guidance to full support across the entire sourcing lifecycle, depending on what you need.

 

Strategic sourcing support options

 

Rich Kabrt, Partner, Sourcing Advisory Practice

Kabrt RichRich Kabrt co-leads Everest Group’s Sourcing Advisory Practice with Betty Rhiger. Rich helps clients maximize their value from global services through data-driven and unbiased advice. As a creative yet practical strategist, Rich advises clients across industries to define the sourcing strategy that fits best, then works with the clients to determine a road map for implementation. The goal: to create an impactful operational reality that generates expanding benefits over time.

Rich, through the combined power of Everest Group research and consulting, assists clients with service strategies encompassing workforce optimization, outsourcing, internal shared services and Global In-house Centers.

Prior to Everest Group, Rich served as Director of Operations at the eBusiness Advisory firm Scient. He started his career as a strategic transformation consultant in technology-intensive industries at Booz, Allen & Hamilton, where he later served as Director of Operations for the largest industry practice and later the Asia-Pacific Japan region.

Betty Rhiger, Partner, Sourcing Advisory Practice

Betty RhigerBetty Rhiger co-leads Everest Group’s Sourcing Advisory Practice with Rich Kabrt. Betty possesses a unique mix of over 20 years of global services industry supply side and advisory expertise. She excels in creatively adapting traditional methodologies to help clients make informed decisions around their long-term strategies and objectives, delivery models and use of disruptive technologies. And her experience in working for service providers gives her the insider’s insights necessary to help clients fully understand third parties’ proposed solutions and negotiating strategies.

She is also adept at quickly sensing company cultures and adjusting her teams’ approaches to align with her clients. Her primary focuses are helping Canadian Global 1000 banking, financial services, energy and utilities companies achieve next generation IT and F&A process excellence.