“According to a study this year by the Everest Group Research, entitled The Business Impact of Contact Centre Attrition, it is possible to quantify the operational costs and loss of revenue directly caused by staff departure.” Read More.
“According to a study this year by the Everest Group Research, entitled The Business Impact of Contact Centre Attrition, it is possible to quantify the operational costs and loss of revenue directly caused by staff departure.” Read More.
