Offshoring in Life Insurance BPO | Market Insights™
February 28, 2018
Although offshoring is the predominant delivery model among L&P insurance BPO active contracts, the degree of offshoring within the L&P segment varies by process
Although offshoring is the predominant delivery model among L&P insurance BPO active contracts, the degree of offshoring within the L&P segment varies by process
Although technologies such as AI, blockchain, and IoT can assist insurers in digital transformation, legacy back-end can be a barrier to the realization of its full potential
Key Factors
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