Q4 2013 Transaction Activity Driven by Traditional Global Service Providers | Market Insights™
While transaction activity for offshore-centric players in Q4 2014 remained in line with Q3 2013, it grew 39% for traditional global service providers.
While transaction activity for offshore-centric players in Q4 2014 remained in line with Q3 2013, it grew 39% for traditional global service providers.
Share of renewals/restructured deal activity decreased for both ITO and BPO over the past 5 quarters.
Higher ACV per deal drives MHPRO market growth in 2013 despite 4-year low in deal signings
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