“Back-office service in supply chain management (SCM) grew at a compound annual growth rate (CAGR) of 25% between 2010 and 2014, to reach US$1.2 billion, according to a study from Everest Group. The sector is, however, undergoing some fundamental changes, with BPO providers wondering how they can make use of Big Data analytics to sign up more buyers. Compared to other back-office services such as F&A outsourcing, analysts say, supply chain management is still in its infancy.” Read More.
