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Customer Experience Management (CXM) Annual Report 2019: Delivering Next-generation Contact Center Services
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Application and Digital Services in Banking – Services PEAK Matrix™ Assessment 2020: IT Modernization to Enable Digital
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Recruitment Process Outsourcing (RPO) – Service Provider Landscape with Services PEAK Matrix® Assessment 2020
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Intelligent Document Processing (IDP) State of the Market Report 2020 – Leave No Page Unturned With AI
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Banking BPS Services PEAK Matrix® Assessment with Service Provider Landscape 2020
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Healthcare Provider Digital Services – Service Provider Profile Compendium
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Digital Adoption Platform (DAP) – Technology Vendor Compendium 2020
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Clinical Development Platforms – Vendor Landscape with Products PEAK Matrix® Assessment 2020
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PricePoint™: Q2 2020 – Points to Consider in the Pricing of Outsourcing Services
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