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The Business Case for RPA and Chatbots in Contact Centers
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Digital Interactive Agencies – Market Report 2018: Digital Marketing in the Cognitive Era
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Building a Workforce of the Future – Upskilling/Reskilling in Global In-house Centers
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RPA Implementation in GICs – Learnings and Best Practices
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BFSI GICs: Orchestrating Their Way to Digital Growth
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Top 20 Software Engineering Trailblazers: The DevOps Enablers
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Top 30 IT Security Trailblazers: Rise of the “Digital” Security Paradigm
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Upcoming Contract Renewals - Application Services 2018
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Upcoming Contract Renewals - Cloud & Infrastructure Services 2018
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Healthcare Report Card 2017 – Enterprise Initiatives and Service Provider Performance
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