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Finance and Accounting Outsourcing (FAO) Annual Report 2016 – Evolving from “Cost Center” to “Strategic Business Partner”
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Robotic Process Automation (RPA) – Technology Vendor Profile Compendium
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Managed Service Provider (MSP) – Service Provider Profile Compendium 2016
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Capital Market BPO – Service Provider Profile Compendium 2016
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Managed Service Provider (MSP) – Service Provider Landscape with PEAK Matrix™ Assessment 2016 – Europe
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Services for Cloud ERP – PEAK Matrix™ Assessment 2020: The Market is Growing but Not Fast Enough
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Financial Crime and Compliance (FCC) Operations Services – Service Provider Compendium 2020
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Big Data and Analytics Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Banking BPO Service Provider Profile Compendium
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Technology in BPS – Service Provider Profile Compendium 2016
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Mobility Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016
Mobility Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Next-generation Quality Assurance (QA) Services PEAK Matrix™ Assessment 2020
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Contact Center Outsourcing (CCO) Market for the Healthcare Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2017
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Customer (Dis)Satisfaction: Why Are Enterprises Unhappy with Their Service Providers?
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PricePoint™: Q3 2016 Points to Consider in the Pricing of Outsourcing Services
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Healthcare Payer BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Healthcare Payer Digital Services PEAK Matrix™ Assessment with Service Provider Landscape 2020
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Data & Analytics (D&A) – State of the Market Report 2020
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Multi-Process Human Resources Outsourcing (MPHRO) Annual Report 2020
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Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2020
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Clinical and Care Management (CCM): Is the Value-based Elixir Really Working?
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