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Benefits Administration Outsourcing (BAO) – Evolving Customer Needs in a Complex Regulatory Landscape
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Finance and Accounting Outsourcing (FAO) – Service Provider Profile Compendium 2019
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Banking BPO Annual Report 2016: Riding on the Digital Wave and Advancing in Automation
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Procurement Outsourcing (PO) Annual Report – 2016 – Analytics and Beyond
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Property and Casualty Insurance BPO – Annual Report 2016: The Dawn of Transformational Era – Adapt and Evolve to Succeed
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Benefits Administration Outsourcing (BAO) – Service Provider Profile Compendium 2016
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Revenue Cycle Management (RCM) Business Process Services PEAK Matrix™ Assessment 2019
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Global In-house Center (GIC) Annual Report 2019: Enterprises Insourcing IT Services to Their GICs
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Banking BPS – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
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IT Outsourcing in Capital Markets – Annual Report 2016
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Workday-based Human Resources Business Process Services (HR BPS) – Service Provider Compendium 2019
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Procurement Outsourcing (PO) BPO – Service Provider Profile Compendium 2019
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Global Locations Annual Report 2016: Persistent Growth in Uncertain Times
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Banking BPS – Annual Deal Trends Report 2019
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Managed Service Provider (MSP) – Service Provider Compendium 2019
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Data & Analytics (D&A) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
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Contact Center Outsourcing (CCO) – Service Provider Compendium 2019
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Healthcare Payer IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Recruitment Process Outsourcing (RPO) – Service Provider Profile Compendium 2016
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Revenue Cycle Management (RCM) Business Process Services (BPS) Service Provider Profile Compendium 2019
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BFS IT Service Provider Compendium and Capability Snapshot 2019
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Mobility Services in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2016: A New Paradigm
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