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Network Transformation and Managed Services PEAK Matrix® Assessment 2021
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Capital Markets BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Contact Center Outsourcing (CCO) – Service Provider Compendium 2016
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Healthcare Payer BPO – Service Provider Profile Compendium
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Life Sciences IT Application Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016
Life Sciences IT Application Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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IT Infrastructure Services Automation: “Codified Consciousness is the Future”
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IT Outsourcing in Global Capital Markets – Service Provider Landscape with PEAK Matrix™ Assessment 2016 and Profiles Compendium
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Private Cloud Enablement Services – Market Update and PEAK Matrix Assessment: Marry with Public Cloud or Die
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Life Sciences Digital IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Healthcare Payer IT Services: Outsource (Offshore) or Perish
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Mortgage BPO Annual Report 2019
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Digital Effectiveness in European Retail Banking – APEX Matrix™ Assessment to Identify the Digital Banking Leaders
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Mortgage BPS – Service Provider Profile Compendium 2019
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PricePoint™: Q2 2016 Points to Consider in the Pricing of Outsourcing Services
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Digital Services – PEAK Matrix™ Assessment and Market Trends: “Is Digital the New Normal?”
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Benefits Administration Outsourcing (BAO) – Evolving Customer Needs in a Complex Regulatory Landscape
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Finance and Accounting Outsourcing (FAO) – Service Provider Profile Compendium 2019
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Banking BPO Annual Report 2016: Riding on the Digital Wave and Advancing in Automation
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Procurement Outsourcing (PO) Annual Report – 2016 – Analytics and Beyond
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Property and Casualty Insurance BPO – Annual Report 2016: The Dawn of Transformational Era – Adapt and Evolve to Succeed
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Benefits Administration Outsourcing (BAO) – Service Provider Profile Compendium 2016
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Revenue Cycle Management (RCM) Business Process Services PEAK Matrix™ Assessment 2019
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Global In-house Center (GIC) Annual Report 2019: Enterprises Insourcing IT Services to Their GICs
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Banking BPS – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
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IT Outsourcing in Capital Markets – Annual Report 2016
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Workday-based Human Resources Business Process Services (HR BPS) – Service Provider Compendium 2019
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Procurement Outsourcing (PO) BPO – Service Provider Profile Compendium 2019
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Global Locations Annual Report 2016: Persistent Growth in Uncertain Times
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Banking BPS – Annual Deal Trends Report 2019
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Managed Service Provider (MSP) – Service Provider Compendium 2019
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Data & Analytics (D&A) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
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Contact Center Outsourcing (CCO) – Service Provider Compendium 2019
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Healthcare Payer IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2016
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Recruitment Process Outsourcing (RPO) – Service Provider Profile Compendium 2016
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Revenue Cycle Management (RCM) Business Process Services (BPS) Service Provider Profile Compendium 2019
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BFS IT Service Provider Compendium and Capability Snapshot 2019
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Mobility Services in Global Banking – Service Provider Landscape with PEAK Matrix™ Assessment 2016: A New Paradigm
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