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Application Transformation Services PEAK Matrix™ Assessment 2020
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Advanced Analytics & Insights – Service Provider Landscape with Services PEAK Matrix™ Assessment 2020
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Supply Chain Management (SCM) BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2020
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Finance and Accounting (F&A) Digital Capability Platform (DCP) Solutions PEAK Matrix™ Assessment with Service Provider Landscape 2020
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Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix™ Assessment with Service Provider Landscape 2020
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Life and Pensions (L&P) Insurance BPO – Service Provider Compendium 2019
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Life Sciences Data and Analytics Services for Sales and Marketing Services PEAK Matrix™ Assessment with Service Provider Landscape 2020
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Clinical and Care Management (CCM) Business Process Services (BPS) Service Provider Compendium 2019
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Property & Casualty (P&C) Insurance Application and Digital Services PEAK Matrix™ Assessment 2020 – Coverage, Channels, and Commercial Model Innovation
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Life and Pensions (L&P) Insurance BPO Annual Report 2020: Escape Legacy and Embrace Digital through BPaaS
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