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Finance and Accounting Outsourcing (FAO) Annual Report 2019: Why, What, and How of F&A Transformation
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Customer Experience Management (CXM) Annual Report 2019: Delivering Next-generation Contact Center Services
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Life and Pensions (L&P) Insurance BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
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Managed Service Providers (MSP) in North America – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix™ Assessment and Service Provider Landscape 2020
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Healthcare Payer Payment Integrity Solutions PEAK Matrix™ Assessment 2020
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Managed Service Provider (MSP) Annual Report 2020: Leading Through Market Disruption
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Multi-Country Payroll (MCP) Solutions Annual Report 2019 – Moving Toward Unification of Payroll and HR Services
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Exploring the Enterprise Journey Towards “Invisible” IT Infrastructure
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Life and Pensions (L&P) Insurance BPO: Annual Deal Trends Report 2020
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