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Identifying Strategic Partners for Change – Digital Services in P&C Insurance Services PEAK Matrix™ Assessment 2018
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Managed Service Provider (MSP) Annual Report 2018 – Towards the Next Frontier – Boldly Going Where Few Have Gone Before
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Digital Services in Wealth Management – Rise of Hybrid Advisory: Services PEAK Matrix™ Assessment and Market Trends 2018
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PricePoint™: Q3 2017: Points to Consider in the Pricing of Outsourcing Services
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Digital Effectiveness in Retail Banking | Pinnacle Model™ Assessment 2018: Journey of North American Banks to Build SUPER Experiences
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Managed Service Provider (MSP) – Service Provider Landscape with PEAK Matrix™ Assessment 2018 – Asia Pacific
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Capital Markets BPO – Service Provider Profile Compendium 2018
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Healthcare Provider BPO – Service Provider Profile Compendium 2018
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Supply Chain Management (SCM) BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Multi-Process Human Resources Outsourcing (MPHRO) – Annual Report 2018
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