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Workplace Services – Market Trends and PEAK Matrix™ Assessment: “End Users are no Less than Customers!”
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PricePoint™: Q1 2017 – Points to Consider in the Pricing of Outsourcing Services
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Procurement Outsourcing (PO) Annual Report – 2017: Leap Towards Digital Transformation
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Analytics Business Process Services (BPS) – Analytics Disrupting Traditional Decision Making for Businesses – The Quest for More Continues
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Contact Center Outsourcing (CCO) – Service Provider Compendium 2017
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Life Sciences Clinical and R&D IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2017: Making Innovation Great Again!
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Contact Center Outsourcing Annual Report 2017 – Disruption is Here: The End of Contact Centers as We Know Them
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Analytics Business Process Services (BPS) – Service Provider Compendium 2017
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IT Security Services – Market Trends and PEAK Matrix™ Assessment: “Security – The Biggest Digital Insecurity”
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