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Property & Casualty (P&C) Insurance BPO: Addressing Growth Through Digital Empowerment
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Robotic Process Automation (RPA) Annual Report 2018 – Creating Business Value in a Digital-First World
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Insurance Third Party Administrator (TPA) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Digital Maturity in GICs | Pinnacle Model™ Analysis 2018
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Global Locations Annual Report 2018: Service Delivery Portfolios in a Disrupted World
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Banking BPO Annual Report 2018: Digital Transformation or Digital Washing: Looking Beyond the Hype
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Supply Chain Management (SCM) BPO – Annual Report 2018: Moving Toward a Digital Supply Chain Ecosystem
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Health & Welfare Benefits Administration Outsourcing – Service Provider Compendium 2018
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IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
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AI Stands to Make IT Infrastructure Services “Invisible”
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Analytics Business Process Services (BPS) – Service Provider Compendium 2018
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Recruitment Process Outsourcing (RPO) Annual Report 2018: Orchestrating the Digital Talent Acquisition Symphony
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Digital Services – Annual Report 2018: Future Operating Model to Scale Digital
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Embedded System Engineering Services PEAK Matrix™ Assessment: Enabling the Era of Connected and Intelligent Products
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Verification and Validation (V&V) Engineering Services PEAK Matrix™ Assessment 2018: Building Differentiated Product Experience Through Intelligent Quality Engineering
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Finance and Accounting Digital Augmentation Suite (F&A DAS) – Service Provider Landscape with Solutions PEAK Matrix™ Assessment 2018
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Banking BPO – Service Provider Profile Compendium 2018
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Contact Center Outsourcing (CCO) – Service Provider Compendium 2018
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Life Sciences Digital in Europe – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018: Accelerating Transformation Despite Regulatory Complexity
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Contact Center Outsourcing Annual Report 2018: Transforming Customer Experience Through a Digital-First Approach
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Procurement Outsourcing (PO) Annual Report 2018: Driving Strategic Value from Procurement
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Open Banking IT Services: Orchestrating Experiences in the Platform Economy – Services PEAK Matrix™ Assessment 2018
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Managed Service Provider (MSP) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Multi-Country Recruitment Process Outsourcing (MCRPO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Rewards and Recognition (R&R) Outsourcing – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Recruitment Process Outsourcing (RPO) in Europe – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Multi-Country Payroll Outsourcing (MCPO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Application Services in Global Banking – Services PEAK Matrix™ Assessment 2018: Spending Picks up as Need for Talent, Transformation, and Time to Market Intensifies
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Capital Markets BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Multi-Country Payroll Outsourcing (MCPO) Annual Report 2019 – Persistent Growth Amidst Evolving Propositions
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Managed Service Provider (MSP) – Service Provider Profile Compendium 2019
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Multi-Country Payroll Outsourcing (MCPO) – Service Provider Profile Compendium 2019
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Life and Pensions (L&P) Insurance BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Blockchain Services PEAK Matrix™ Assessment 2019: Race to Make Enterprise Blockchain Real
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Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native
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Application Services in Capital Markets – Services PEAK Matrix™ Assessment 2019: Data, Cloud, and Platform Investments to Fuel Innovation and Optimize Costs
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Internet of Things (IoT) Services PEAK Matrix™ Assessment 2019
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Digital Services – PEAK Matrix Assessment and Market Trends 2019: Design and Innovation to Power the Next Wave of Digital
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IT Security Services PEAK Matrix™ Assessment and Market Trends: Enterprise Security Journeys and Snowflakes – Both Unique and Like No Other!
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Know Your Customer-Anti Money Laundering (KYC-AML) BPO – Service Provider Profile Compendium 2019
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Healthcare Payer Digital Services PEAK Matrix™ Assessment and Service Provider Landscape – 2019
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Services Procurement – Service Provider Landscape with PEAK Matrix™ Assessment 2018
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Medical Device Engineering Services PEAK Matrix™ Assessment 2019: Navigating the Innovation and Compliance Conundrum
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Managed Service Provider (MSP) Annual Report 2019 – Navigating Through Uncharted Territories: Is the Industry Compass-Ready?
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Property & Casualty (P&C) Insurance Digital Services PEAK Matrix™ 2019 – Reimagining Products And Stakeholder Experience
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Banking BPO – Service Provider Profile Compendium 2018
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Healthcare Provider Digital Services PEAK Matrix™ Assessment with Service Provider Landscape – 2019: Providing Healthcare as a Digital Service in the Age of Consumerization
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