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Digital Effectiveness in Retail Banking | Pinnacle Model™ Assessment 2018: Journey of North American Banks to Build SUPER Experiences
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Managed Service Provider (MSP) – Service Provider Landscape with PEAK Matrix™ Assessment 2018 – Asia Pacific
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Capital Markets BPO – Service Provider Profile Compendium 2018
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Healthcare Provider BPO – Service Provider Profile Compendium 2018
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Supply Chain Management (SCM) BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Multi-Process Human Resources Outsourcing (MPHRO) – Annual Report 2018
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Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Profile Compendium 2018
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Finance & Accounting Outsourcing (FAO) Annual Report 2018
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Healthcare Payer BPO – Service Provider Profile Compendium 2018
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Mortgage BPO Service Provider Profile Compendium 2018
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Enterprise Digital Adoption in Insurance - Pinnacle Model™ Assessment 2018: A Playbook for Digital Excellence
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Enterprise Digital Adoption in Banking and Financial Services | Pinnacle Model™ Assessment 2018: Harnessing Artificial Intelligence for Digital Leadership
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Enterprise Digital Adoption in Retail | Pinnacle Model™ Assessment 2018
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Enterprise Robotic Process Automation (RPA) Adoption | Pinnacle Model™ Assessment
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Healthcare Payer Annual Report: Payers Look at Digital to Reinvent in a Turbulent Healthcare Market
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Healthcare Provider Market: Addressing Issues Beyond Value-Based Care | What Healthcare Providers Need to do to Address Myriad of Challenges
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Life Sciences Annual Report 2018: Pharma’s DevOps Factor for Digital Transformation
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Property and Casualty (P&C) Insurance BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Banking BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Procurement Outsourcing (PO) BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Robotic Process Automation (RPA) – Technology Vendor Landscape with Products PEAK Matrix™ Assessment 2018
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Market Vista™: 2017 Year in Review and Outlook for 2018
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Capital Markets IT Annual Report Part 1 - Platformification Wave Disrupting Buy-Side
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Capital Markets IT Annual Report Part 2 - Data and Intelligence Transforming Customer Experiences for Sell-Side
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Capital Markets IT Annual Report Part 3 - Building Digital Market Infrastructures
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Recruitment Process Outsourcing (RPO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Artificial Intelligence (AI) in Insurance Moving From Pilots to Programs: Insurance IT Services Annual Report 2018
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Global In-house Center (GIC) Landscape Annual Report 2018 – GICs Emerging as Innovation CoEs for Global Enterprises
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Analytics Business Process Services (BPS) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Enterprise Digital Adoption in Manufacturing | Pinnacle Model™ Assessment 2018
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Supply Chain Management (SCM) BPO - Service Provider Profile Compendium 2018
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Procurement Outsourcing (PO) Service Provider Profile and Compendium 2018
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Robotic Process Automation (RPA) – Technology Vendor Profile Compendium 2018
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Enterprise QA Services – PEAK Matrix™ Assessment 2018: Quality Assurance to Brand Assurance: AI Driving the Evolution
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Contact Center Outsourcing (CCO) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Recruitment Process Outsourcing (RPO) – Service Provider Profile Compendium 2018
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Life Sciences Digital in North America – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Application Services – Annual Report 2018: The Future of Architecture is Intelligent
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Digital Workplace Services – Market Trends and PEAK Matrix™ Assessment: Enterprise’s Wish is Not Service Provider’s Command!
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Property and Casualty (P&C) Insurance BPO – Service Provider Profile Compendium 2018
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Know Your Customer-Anti Money Laundering (KYC-AML) BPO – State of the Market with Services PEAK Matrix™ Assessment 2018
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Health & Welfare Benefits Administration Outsourcing – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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SuccessFactors-Based Human Resources Business Process Services (HR BPS) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Duck Creek Services: Modernization Strategies to Prevent Core Commoditization – Services PEAK Matrix™ Assessment 2018
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Insurance Application Services: Digital Enablement Spend Fuels Market Growth – Services PEAK Matrix™ Assessment 2018
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Guidewire Services: Core Modernization to Set the Stage for Digital Transformation – Services PEAK Matrix™ Assessment 2018
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GDPR Services: Gross Disconnect in Perception and Reality – Services PEAK Matrix™ Assessment 2018
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