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Contact Center Outsourcing (CCO) – Service Provider Compendium 2017
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Life Sciences Clinical and R&D IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2017: Making Innovation Great Again!
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Contact Center Outsourcing Annual Report 2017 – Disruption is Here: The End of Contact Centers as We Know Them
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Analytics Business Process Services (BPS) – Service Provider Compendium 2017
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IT Security Services – Market Trends and PEAK Matrix™ Assessment: “Security – The Biggest Digital Insecurity”
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Future of Banking – “Experience First”: Banking ITO Annual Report 2017
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Banking BPO Annual Report 2017: Disruption Does Not Discriminate – Banks Embracing Digital to Stay Relevant
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Simpler, Smarter, and Seamless Capital Markets – The Digital Revolution: Capital Markets ITO Annual Report 2017
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Life and Pensions Insurance BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017
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Digital Expectations of Buyers Transforming the Service Provider Landscape – Insurance AO PEAK Matrix™ Assessment 2017 and Profiles Compendium
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Business Process Services Delivery Automation (BPSDA) – Service Provider Profile Compendium 2017
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Life Sciences BPO – Annual Report 2017: Personalization Bug Biting the Market
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Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2017
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Capital Markets BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2017
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Recruitment Process Outsourcing: Service Provider Landscape with PEAK Matrix™ Assessment 2017 – Asia Pacific
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Banking BPO Service Provider Profile Compendium 2017
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Life Sciences Clinical Trials – PEAK Matrix™ Assessment for Products 2017
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Managed Service Provider (MSP) – Service Provider Landscape with PEAK Matrix™ Assessment 2017
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Procurement Outsourcing (PO) – Service Provider Profiles Compendium 2017
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Property and Casualty (P&C) Insurance BPO Service Provider Profile Compendium 2017
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Digital Services – PEAK Matrix Assessment and Market Trends 2017: “Redefining Customer Experience with Digital”
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Healthcare Provider Annual Report 2017: Will the Real Value-Based Care (VBC) Please Stand Up?
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Healthcare Payer IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2017
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Enterprise Digital Adoption | Pinnacle Model™ Assessment 2017
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Application Modernization Services – PEAK Matrix™ Assessment and Market Trends 2017: “Think Digital, Rethink Modernization”
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Life Sciences BPO – Service Provider Profile Compendium 2017
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Managed Service Provider (MSP) – Service Provider Profile Compendium 2017
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Finance & Accounting Outsourcing (FAO) – Service Provider Landscape with PEAK Matrix™ Assessment 2017
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Service Provider Landscape with PEAK Matrix™ Assessment 2017 for Risk & Regulatory Compliance Application Services in BFS: Sustainable Competitive Advantage Through Digital Risk & Compliance Efforts
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L&P Insurance BPO: Move or Miss – Innovation, Execution, and Adoption of Digital Insurance
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Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!
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Healthcare Provider BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017
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Healthcare Provider IT Services – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017
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Healthcare Consulting – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017
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IoT Services PEAK Matrix™ Assessment and Market Trends 2017: Have You Taken the Plunge in IoT Yet?
IoT Services PEAK Matrix™ Assessment and Market Trends 2017: Have You Taken the Plunge in IoT Yet?
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Software Product Engineering Services – Market Trends and Services PEAK Matrix™ Assessment: Adapting to the New Normal
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Mortgage BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2017
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Digital Vortex in The Mobility World – Automotive Engineering Services PEAK Matrix™ Assessment 2017 and Profiles Compendium
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Life and Pension Insurance BPO – Service Provider Profile Compendium 2018
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Healthcare Payer BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018
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Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam
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Navigating from Front to Back – Digital Services in Consumer Banking with Services PEAK Matrix™ Assessment 2018 and Profiles Compendium
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Insurer of the Future: Insurance ITO Annual Report 2018
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Identifying Strategic Partners for Change – Digital Services in P&C Insurance Services PEAK Matrix™ Assessment 2018
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Managed Service Provider (MSP) Annual Report 2018 – Towards the Next Frontier – Boldly Going Where Few Have Gone Before
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Digital Services in Wealth Management – Rise of Hybrid Advisory: Services PEAK Matrix™ Assessment and Market Trends 2018
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PricePoint™: Q3 2017: Points to Consider in the Pricing of Outsourcing Services
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