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Moving from Customer Service to Customer Experience
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Europe: Global Services Trends in Q3 2016
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Rest of the World (RoW): Global Services Trends in Q3 2016
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U.S. and Canada: Global Services Trends in Q3 2016
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Powering the Future of Finance Through Blockchain
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Argentina Global Services Industry – Breaking Political Shackles?
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Determining Scalability Potential of a Location – Not as Easy as It Seems!!
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The Learning Function of the Future
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Global Sourcing Centers of Excellence (CoEs): Helpers vs. Shapers!
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