“When Sikka took over, Infosys was already working towards automation and making its offerings more elastic. What Sikka has brought to the table is focus, urgency and a relentless drive to turn Infosys into a customer-centric organisation,” says Peter Bendor-Samuel, founder & CEO of Everest Group, but he adds in the same breath: “Till date, the modest increase in growth the company has seen is attributable to better execution. We have not yet seen significant results from the automation efforts, though these take time to implement and bring to market.” Read More.
