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Key Buyer Considerations for Payment Integrity Solutions Outsourcing | Market Insights™
Payment Integrity
Evolving Outsourcing Decisions for an Uncertain World: Equipping Buyers for What’s Ahead | Webinar
Geopolitical volatility, policy shifts, and macroeconomic headwinds, complemented by the rise of agentic AI, are reshaping outsourcing strategies in real time. With efficiency, agility, and resilience on the line, leaders must keep pace with the rapid transformation of outsourcing. In […]
RCM Outsourcing at a Crossroads: Is the Advent of Agentic AI Ushering in RCM 3.0? | Blog
Healthcare providers have long navigated a complex web of operational and financial pressures, from rising administrative costs and chronic workforce shortages to fragmented revenue cycle processes. But a new layer of volatility is pushing the ecosystem to a potential inflection […]
Procurement Outsourcing (PO) Services PEAK Matrix® Assessment
Procurement Outsourcing (PO) providers are supporting enterprises in modernizing operations, accelerating digital enablement, and navigating macroeconomic uncertainty. They are expanding upstream capabilities, particularly in sourcing and category management, to address end-to-end procurement requirements. Providers are also emphasizing modular solutions and […]
Multi-Process Human Resources Outsourcing (MPHRO) Services PEAK Matrix® Assessment
Advances in new-age technology have expanded the ambition of MPHRO service providers to broaden their service delivery capabilities. With AI-enabled personalization and data-backed insights, providers are able to cater to the emerging buyer needs around enhancing talent acquisition and management […]
Outsourcing in a Permacrisis: Rethinking What Makes a Supplier Valuable | Blog
Geopolitical instability, economic shocks, technology disruption, and evolving Environmental, Social and Governance (ESG) expectations are no longer isolated events, with many asking…is outsourcing in a permacrisis? They are concurrent, overlapping, and constantly changing the rules for how outsourced work gets delivered. […]
Finance and Accounting Outsourcing (FAO) PEAK Matrix® Assessment
In 2024, Finance and Accounting Outsourcing (FAO) providers continued to pursue quick wins and digital enablement, while enhancing their capabilities by investing in AI-driven solutions, expanding delivery footprints, GCC services, and tailored offerings for private equity and mid-market clients. The […]
The Rise of Specialist Clinical Research Organizations (CROs) in Clinical Outsourcing | Blog
The clinical outsourcing market is undergoing a transition with the emergence of specialist-focused Clinical Research Organizations (CROs). A specialist CRO concentrates its expertise in a defined area, such as a therapeutic focus, trial phase or technology, or geographic niche, rather […]
Four Attributes Defining Large and Mega Application Outsourcing Deals | Market Insights™
Application Outsourcing
Inside the Outsourcing Industry Price Reset: What’s Fueling the Shift? | LinkedIn Live
The outsourcing industry is in the middle of a pricing reset. New AI-driven savings levers, elevated competitive intensity, and the push to retain or win deals at any cost are reshaping The outsourcing industry is in the middle of a […]