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Accelerator Dec. 10, 2025
Navigating Outsourcing Supplier Strategy: Key Trends
The Navigating Outsourcing Supplier Strategy report examines how organizations are reshaping outsourced services portfolios amid global volatility, cost pressures, and generative AI advances. Rather than large-scale supplier ecosystem overhauls, enterprises are optimizing portfolios to drive innovation,… -
Accelerator May 30, 2024
RFP Questionnaire: Procurement Outsourcing (PO) Services
This report is available only to Outsourcing Excellence members. For information on membership, please contact us The Procurement Outsourcing (PO) Request For Proposal (RFP) toolkit is a comprehensive resource that streamlines the solicitation of proposals for… -
A contract delineates the specific terms and conditions governing the services provided by a provider. Consequently, contracting holds significant importance in the strategic sourcing process, encompassing both new deals and renewals. This Executive Brief lists key…
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Accelerator Nov. 21, 2025
Market Intelligence Template for Category Strategies - Healthcare Payer Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips healthcare payer services (BPS and… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Application Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips application services buyers with the… -
Category Strategy Templates Oct. 17, 2025
Market Intelligence Template for Category Strategies – Life Sciences IT Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use… -
Accelerator Jan. 07, 2026
Market Intelligence Template for Category Strategies – Data and Analytics (D&A) Services
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers… -
The Heatmap and Highlights are designed to help sourcing and category managers compare their current and potential service providers across multiple functional areas/spend categories to understand the relative alignment of their portfolio. Together they cover more than…
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Category Strategy Templates March 24, 2025
Formulating a Category Strategy: a Template for Category Managers
Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In this report, we offer a comprehensive, ready-to-use… -
Executive Briefs June 06, 2025
South Africa’s GBS Value Proposition
Over the past several years, South Africa has emerged as a key hub for global service delivery, attracting organizations in search of competitive and future-ready locations. The country offers a large pool of fluent, neutral-accent English… -
The Service Provider Health Check is a quarterly report that assesses leading IT-BP and engineering providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this…
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Executive Briefs Dec. 16, 2024
Managing the Hybrid Offshore Resource Model: Navigating Evolution and Future Trends
Since the inception of Global Business Services (GBS), organizations have been refining their resourcing models, balancing in-house operations, outsourcing, or a hybrid resourcing approach. This hybrid model strategically combines the strengths of in-house and outsourced resources,… -
Executive Briefs June 30, 2025
Service Provider Health Check: BPS – C1Q25 Results
The Service Provider Health Check – BPS is a quarterly report assessing leading BPS providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this report,… -
Accelerator Dec. 03, 2024
Diversity-Certified Service Provider Directory
This report is available only to Outsourcing Excellence members. For information on membership, please contact us Everest Group's accelerator report is essential for sourcing leaders navigating the ever-evolving supplier diversity landscape. It highlights supplier diversity as… -
Accelerator Dec. 26, 2024
Building the Best-in-class VMO: Key Capabilities, Organizational Structure, and Role of Technology
Vendor Management Organizations (VMOs) are essential to building strategic supplier relationships, optimizing value, and mitigating risks. As businesses increasingly rely on external vendors for key functions and services, a VMO ensures seamless collaboration, value delivery, and… -
This report is available only to Outsourcing Excellence members. For information on membership, please contact us In today's dynamic business environment, procurement faces constant pressure to reduce costs while adding value by improving efficiency, driving supplier…
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Accelerator July 16, 2021
Portfolio Strategies in Outsourcing
This report is available only to Outsourcing Excellence members. For information on membership, please contact us The pandemic forced enterprises that rely on outsourcing to increase their focus on risk management and accelerate their digital transformation.… -
Executive Briefs April 30, 2026
Service Provider Health Check: BPS – C4Q25 Results
The Service Provider Health Check – BPS is a quarterly report assessing leading BPS providers’ financial and operational health. It equips enterprises with key insights for Request for Proposal (RFP) evaluations, contract negotiations, and risk management.… -
The Service Provider Health Check – BPS is a quarterly report assessing leading BPS providers’ financial and operational health. It equips enterprises with key insights for RFP evaluations, contract negotiations, and risk management. In this report,…
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Accelerator July 29, 2024
Accelerating Sustainability in Your IT Sourcing Initiatives: Actionable Insights for Procurement
This report is available only to Outsourcing Excellence members. For information on membership, please contact us In a constantly evolving world, value-driven business is a key driver for long-term success. Enterprises are increasingly embracing a triple-bottom-line…
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