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  • Provider Compendium
    Dec. 22, 2025

    The Procurement Outsourcing (PO) Services – Provider Compendium 2025 provides comprehensive, fact-based profiles of 20 PO providers. It highlights their service offerings, scale of operations, technology solutions, delivery locations, and recent developments and investments. This report…
  • State of the Market
    Dec. 19, 2025

    The global Recruitment Process Outsourcing (RPO) market saw another year of decline in 2024 amid persistent macroeconomic volatility, delayed hiring decisions, and tighter budgets. Demand contraction across key economies resulted in reduced hiring volumes, cautious workforce…
  • Provider Compendium
    Dec. 08, 2025

    Everest Group’s Finance and Accounting Outsourcing (FAO) – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 28 FAO providers and includes insights on the global FAO provider landscape. It includes detailed profiles of each FAO…
  • Viewpoint
    March 11, 2025

    The global talent landscape is becoming increasingly complex due to rapid technology advances, evolving workforce expectations, and persistent skill shortages. The traditional Recruitment Process Outsourcing (RPO) model, which primarily focuses on transactional hiring support, is no…
  • Viewpoint
    May 28, 2025

    US healthcare organizations face operational challenges, including rising chronic disease prevalence, workforce shortages, and growing administrative complexity. In this environment, legacy operating models are proving insufficient, prompting healthcare enterprises to reconsider their long-held hesitancy toward clinical…
  • Thematic Report
    June 25, 2025

    In 2024, software and internet companies faced a volatile landscape marked by persistent economic uncertainty, inflationary pressures, and an increasingly complex regulatory environment. Yet, amid these headwinds, firms remained committed to future-focused investments, particularly in generative…
  • Viewpoint
    Oct. 29, 2024

    Current cost pressures and the increased need for regulatory compliance to avoid costly penalties from tax authorities have accelerated the adoption of tax outsourcing. Tax outsourcing lowers operating costs for organizations and provides them access to…
  • PEAK Matrix®
    Sep. 03, 2025

    In 2024, Finance and Accounting Outsourcing (FAO) providers continued to pursue quick wins and digital enablement, while enhancing their capabilities by investing in AI-driven solutions, expanding delivery footprints, GCC services, and tailored offerings for private equity…
  • Provider Compendium
    Dec. 24, 2024

    Everest Group’s Finance and Accounting Outsourcing (FAO) – Provider Compendium 2024 provides comprehensive and fact-based snapshots of 33 FAO service providers and includes insights on the global FAO service provider landscape. It offers detailed profiles of…
  • State of the Market
    Dec. 17, 2024

    Following post-pandemic growth, the global Recruitment Process Outsourcing (RPO) market sharply declined in late 2022, driven by macroeconomic factors, geopolitical tensions, and industrial instability. This slowdown continued into 2024, prompting workforce strategy realignments. The recruitment industry…
  • Provider Compendium
    Dec. 12, 2024

    The Procurement Outsourcing (PO) Services – Provider Compendium 2024 offers comprehensive, fact-based profiles of leading PO service providers. The report highlights their service offerings, scale of operations, technology solutions, delivery locations, and recent developments. This report…
  • Provider Compendium
    Dec. 17, 2025

    Despite economic headwinds, the MPHRO services market showed notable resilience in 2024, with sustained enterprise demand across core HR functions. This compendium examines key developments across the MPHRO landscape as providers continue to invest in technology-enabled…
  • State of the Market
    March 28, 2025

    As the business landscape evolves, Chief Human Resources Officers (CHROs) face growing challenges. They must balance cost reduction with delivering a superior Employee Experience (EX). As AI becomes mainstream, CHROs must lead workforce transformation and mitigate…
  • Provider Compendium
    Nov. 27, 2024

    Recruitment Process Outsourcing (RPO) is gaining worldwide adoption, driving the demand for regional expertise and consistent delivery across geographies. Amid volatile market conditions in 2023, enterprises sought flexibility, adaptability, and scalability from their RPO providers. Regional…
  • PEAK Matrix®
    June 09, 2025

    The global Recruitment Process Outsourcing (RPO) market in 2024 remained subdued amid ongoing macroeconomic uncertainty, creating a difficult operating environment for both enterprises and providers. RPO providers faced another year of muted demand for their services…
  • Webinar Deck
    May 08, 2025

    As the outsourcing landscape evolves amid economic uncertainty, geopolitical changes, shifting buyer priorities, and rapid technological disruption, service providers must stay ahead of the curve to identify where the next wave of growth will come from.…
  • PEAK Matrix®
    Sep. 15, 2025

    Advances in new-age technology have expanded the ambit of MPHRO service providers to broaden their service delivery capabilities. With AI-enabled personalization and data-backed insights, providers are able to cater to the emerging buyer needs around enhancing…
  • Thematic Report
    April 23, 2024

    What are the key considerations when choosing a customer experience management (CXM) outsourcing partner for the first time? Watch this insightful webinar on navigating the outsourcing landscape, led by our experts Divya Baweja, Practice Director, and…
  • State of the Market
    Dec. 12, 2025

    Procurement’s role is evolving from a process enabler to a strategic value differentiator, and AI, especially generative and agentic AI, is at the forefront of this transformation. It presents an opportunity to make procurement operations more…
  • Provider Compendium
    Dec. 12, 2024

    Multi-process Human Resources Outsourcing (MPHRO) Services – Provider Compendium 2024 is a comprehensive resource that objectively analyzes 15 leading MPHRO service providers, providing detailed insights into their offerings and capabilities. The compendium combines information from interactions…

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