All Reports Events Blogs Videos
Showing 20 results
  • Provider Compendium
    Oct. 17, 2025

    Cloud adoption remains a central transformational pillar for mid-market enterprises, which have shown notable resilience amid economic uncertainty. Unlike their larger counterparts, these firms are focused on rapid value realization, agility, scalability, and more personalized engagement…
  • Viewpoint
    Dec. 17, 2021

    Enterprises face challenges in generating optimum Return on Investment (RoI) from their technology investments due to difficulty in onboarding or training users, poor adoption rates, and sub-par user experiences. Digital Adoption Platforms (DAPs) can help overcome…
  • State of the Market
    Dec. 08, 2021

    Since the onset of the pandemic, many companies have hopped on to the digital transformation bandwagon to address pandemic-related challenges and sustain their operations. This has further reinforced the role of Digital Adoption Platforms (DAPs) in…
  • Provider Compendium
    Oct. 29, 2021

    Digital Adoption Platform (DAP) – Technology Vendor Profile Compendium 2022 is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2021 report. The compendium provides comprehensive and…
  • Viewpoint
    Oct. 13, 2021

    In recent years, HR service providers have been increasing their process efficiencies through robust and technologically advanced solutions to better address newer HR concerns. The COVID-19 pandemic has made enterprises realize the importance of outsourcing their…
  • PEAK Matrix®
    Aug. 31, 2021

    Digital Adoption Platforms (DAPs) play a pivotal role in enabling digital transformation for organizations globally. The year 2020 was eventful for the DAP market as enterprises faced unprecedented pressure to undergo rapid changes in the digital…
  • Blog
    July 26, 2021

    While improving Diversity, Equity, and Inclusion (DE&I) has always been a goal for most HR managers, the events that erupted in 2020 called attention to the need for change in the workplace. Following the unending tragedies…
  • Provider Compendium
    June 23, 2021

    The Rewards and Recognition (R&R) Solution Provider Profile Compendium is a companion to Everest Group’s recently published report, Rewards and Recognition (R&R) Solutions PEAK Matrix® Assessment with Service Provider Landscape 2021. The compendium provides comprehensive and…
  • State of the Market
    June 11, 2021

    The Rewards and Recognition (R&R) market grew by 9-11% during 2019-20, with a dip of about 4 percentage points compared to 2018-19 due to the COVID-19 pandemic. Though the demand for R&R solutions remained strong in…
  • PEAK Matrix®
    March 31, 2021

    The year 2020 was eventful for the Rewards and Recognition (R&R) industry, as the pandemic emphasized the importance of R&R solutions to maintain employee engagement and motivation, coupled with overall well-being and development. Notably, while the…
  • Viewpoint
    March 26, 2021

    Global/local expansion and the need to address talent shortage are the primary organizational drivers for outsourcing HR administration services. Organizations wanting to expand their presence into new markets for competitive advantage or those looking to gain…
  • Thematic Report
    Nov. 25, 2020

    Evolving into a digital-first business is becoming increasingly important for organizations to remain resilient and competitive. As enterprises move ahead on this journey, they face multiple challenges – in terms of adoption, communication, and support –…
  • State of the Market
    Oct. 22, 2020

    Enterprises face various challenges in generating sufficient RoI from their technology investments due to difficulty in onboarding/training users, poor adoption rates, and sub-par user experience. Digital Adoption Platforms (DAPs) can successfully address this gap, drive up…
  • Provider Compendium
    Aug. 21, 2020

    The Digital Adoption Platform (DAP) – Technology Vendor Profile Compendium is a companion to Everest Group’s recently published Digital Adoption Platform (DAP) Products PEAK Matrix® Assessment with Technology Vendor Landscape 2020 report. The compendium provides comprehensive…
  • PEAK Matrix®
    July 20, 2020

    The Digital Adoption Platform (DAP) market is growing at a significant rate, as an increasing number of enterprises realize the urgency to reap the benefits from their digital initiatives. Currently, enterprises face various challenges, such as…
  • Blog
    May 20, 2020

    Over the past couple of years, the HR function has experienced drastic changes, particularly in the way employees work, learn, and communicate. The pace of change has been exponential, with enterprises pushing for digitalization. However, no…
  • PEAK Matrix®
    April 06, 2020

    Employee engagement and experience are becoming increasingly important for enterprises, with several aspects – rewards & recognition, learning & development, physical & financial wellness, employee assistance, collaboration & communication, and people analytics – fast gaining traction.…
  • Viewpoint
    Feb. 06, 2020

    Enterprises are increasingly adopting the digital route to improve their operations and business models to provide better customer service and employee experience. As a result, organizations are implementing various types of enterprise software – including Salesforce…
  • State of the Market
    Jan. 10, 2020

    The global Multi-process Human Resource Outsourcing (MPHRO) market grew at a healthy rate of ~5% during 2017-2019. This trend is expected to continue over the next two to three years, with the market breaching US$5 billion…
  • Thematic Report
    Nov. 08, 2019

    The increasing need to engage and satisfy employees, accompanied by a shortage in skilled talent, has shifted the spotlight to employee experience. This report helps enterprises understand and improve employee experience by highlighting the increasing role…

Items per page