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  • Thematic Report
    Nov. 03, 2025

    The Life and Annuity (L&A) insurance market is fundamentally shifting in sourcing approaches, moving beyond legacy cost-saving models to prioritize agility, innovation, and resilience. This report examines how macroeconomic uncertainties, talent shortages, and evolving customer expectations…
  • Thematic Report
    Nov. 13, 2025

    Staffing providers are structurally shifting as they increasingly embrace managed services to mitigate the inherent volatility of contingent staffing and reposition themselves as strategic partners. This move is reshaping how services are delivered, moving from headcount-based…
  • PriceBook
    Nov. 28, 2025

    The PriceBook is an off-the-shelf reference that strategic outsourcing and vendor management professionals can use to support ongoing pricing and commercial discussions with providers, internal planning, and back-of-the-envelope business cases. Members can also use the analyst…
  • PEAK Matrix®
    Nov. 26, 2025

    Enterprises are investing heavily in digital transformation to enhance competitiveness, optimize operations, and build long-term resilience. Unlike earlier transformation efforts, today’s programs require more than technology adoption, they call for strategic alignment, measurable value, and agile…
  • State of the Market
    Feb. 03, 2025

    Digital transformation consulting services are vital in helping enterprises enhance operational efficiency, improve customer experiences, and make data-driven decisions. Organizations are moving toward agile, outcome-driven transformation initiatives, emphasizing speed, flexibility, and cost efficiency. The growing reliance…
  • PEAK Matrix®
    Dec. 18, 2024

    Enterprises are investing in change management to navigate complex organizational transformations due to technology advances and evolving business models. Historically, several organizations struggled to realize their digital transformation initiatives’ full potential due to the absence of…
  • PEAK Matrix®
    Nov. 25, 2025

    Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize…
  • PEAK Matrix®
    Oct. 14, 2024

    European enterprises invest to enhance customer and employee experiences, optimize processes and costs, drive growth, and advance sustainability. Historically, enterprises received subdued RoI from their digital transformation initiatives due to a lack of a clear vision…
  • PEAK Matrix®
    Sep. 04, 2024

    North American enterprises are investing heavily in customer experience, process and cost optimization, growth, and sustainability. Historically, enterprises have received subdued returns from digital transformation initiatives, leading to a growing reliance on consulting services to ensure…
  • Provider Compendium
    Nov. 19, 2025

    Veeva has become a cornerstone in life sciences digital transformation, offering cloud-based platforms across clinical, regulatory, safety, quality, and commercial functions. As enterprises increasingly adopt Veeva’s vault-based applications and scale global deployments, the demand for specialized…
  • Thematic Report
    Sep. 23, 2025

    The consulting services market is entering 2025 on a path of gradual and uneven recovery after a significant slowdown in 2024. While discretionary advisory spend remains constrained, demand is resurging in pockets, particularly around digital transformation,…
  • PEAK Matrix®
    July 31, 2025

    Life sciences enterprises are expanding their use of Veeva Vault across regulated functions, including clinical operations, regulatory information management, quality systems, promotional content management, and CRM. As adoption moves beyond single modules to integrated, cross-Vault deployments,…
  • PEAK Matrix®
    Dec. 05, 2024

    With repetitive manual tasks straining limited resources and escalating labor costs, businesses are pressured to do more with less. Additionally, the growing complexity of business processes and rising customer expectations for speed and accuracy highlight the…
  • Viewpoint
    July 17, 2025

    This report explores the seismic shift unfolding in the consulting landscape as generative AI advances from experimental novelty to core service enabler. In the face of rising client expectations for faster insights, hyper-personalized recommendations, and outcome-based…
  • State of the Market
    Aug. 14, 2023

    The COVID-19 pandemic has significantly accelerated the process of digital transformation. Enterprises are investing heavily to drive customer experience, optimize processes and cost, foster growth, and ensure sustainability across their organizations. Historically, enterprises have often experienced…
  • Provider Compendium
    Nov. 14, 2025

    The IT Service Management (ITSM) and System Integration and Management (SIAM) services markets are strategically maturing, evolving from transactional service management to a more integrated, value-driven discipline. As enterprises seek to strengthen operational governance and align…
  • PEAK Matrix®
    March 06, 2023

    Enterprises are investing in digital transformation initiatives to enhance customer experience, optimize processes and cost, drive growth, and promote sustainability across their organizations. However, they appear to have realized limited returns from their initiatives. To address…
  • Provider Compendium
    March 15, 2023

    Enterprises are investing in digital transformation initiatives to enhance customer experience, optimize processes and cost, drive growth, and promote sustainability across their organizations. However, they appear to have realized limited returns from their initiatives. To address…
  • PEAK Matrix®
    July 31, 2023

    Climate change is the paramount problem of the decade, demanding urgent attention and action. Communities worldwide feel the consequences such as rising sea levels, extreme weather events, ecological disruptions, and health risks. This underscores the need…
  • Provider Compendium
    Sep. 27, 2023

    Climate change has emerged as the defining challenge of our era, demanding immediate and unwavering attention. The far-reaching impact, from rising sea levels and extreme weather events to disruptions in ecosystems and health threats, emphasize the…

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