Digital Services

Our industry-leading research on digital services helps enterprises embrace digitization of key business functions to move towards new growth avenues

Data and analysis for the latest digital services trends

Our Digital Services Coverage

Our research analyzes next generation themes such as design, digital transformation, Internet of Things, enterprise analytics, SaaS, DevOps, and mobility

global services reports and research from Everest Group

Published Reports

We offer unparalleled depth of coverage in our fact-based and easy-to-digest reports on the digital services market. Access to reports and our analysts is available as an annual membership

 

 

VISIT REPORTS LIBRARY

benchmarking services from Everest Group

Benchmarking

Our industry-leading analysis can help you benchmark digital services – digital adoption and maturity, organization structure, engagement constructs, digital investments contracts, service levels and more

 

LEARN MORE

Location Optimization

Whether you are seeking to set-up a digital delivery center or evaluate your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

LEARN MORE

Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

LEARN MORE

Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions

 

LEARN MORE

The Transition to Digital First

Jimit Arora

Partner

The labor arbitrage market is maturing into the digital services era.  Jimit looks into the history of the industry to see what can be learned for today’s market.

Contact Jimit

Recent research from Everest Group Recent Digital Services Reports

View all

Digital Services – PEAK Matrix™ Assessment and Market Trends 2019: Design and Innovation to Power the Next Wave of Digital

Digital adoption has been the bedrock of enterprise growth strategy in r[...]
See Report

Internet of Things (IoT) Services PEAK Matrix™ Assessment 2019

As enterprises have witnessed positive returns from investments in IoT pilot projects, many are now embarking on the idea of transforma[...]
See Report

BigTech Battle: Leading Internet of Things (IoT) Platforms Assessment – A Selection Guide

Enterprise interest in IoT (Internet-of-things) and, subsequently, its adoption has increased manifold over [...]
See Report

Webinar Deck: Contracting for Agile: Lessons From the Trenches in Sourcing Agile Development

On September 27, Everest Group hosted a 60-minute webinar on Contracting for Agile.
See Report