Digital Services

Our industry-leading research on digital services helps enterprises embrace digitization of key business functions to move towards new growth avenues

Data and analysis for the latest digital services trends

Our Digital Services Coverage

Our research analyzes next generation themes such as design, digital transformation, Internet of Things, enterprise analytics, SaaS, DevOps, and mobility

global services reports and research from Everest Group

Published Reports

We offer unparalleled depth of coverage in our fact-based and easy-to-digest reports on the digital services market. Access to reports and our analysts is available as an annual membership

 

 

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benchmarking services from Everest Group

Benchmarking

Our industry-leading analysis can help you benchmark digital services – digital adoption and maturity, organization structure, engagement constructs, digital investments contracts, service levels and more

 

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Location Optimization

Whether you are seeking to set-up a digital delivery center or evaluate your current service delivery footprint of centers, we provide the data and expertise to help you make an informed investment decision

 

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Peer Intelligence

Learning from the experiences and approaches of other organizations can help avoid costly mistakes and uncover new opportunities. Our peer intelligence capabilities help you validate and improve your strategies

 

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Market Opportunity Assessment

The global services market is actually a combination of many smaller markets, which vary by function, geography, and industry. Service providers looking for opportunities to grow their business by entering new markets, use our datasets and expertise to provide the fact-base and insights to make informed investment decisions

 

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The Transition to Digital First

Jimit Arora

Partner

The labor arbitrage market is maturing into the digital services era.  Jimit looks into the history of the industry to see what can be learned for today’s market.

Contact Jimit

Recent research from Everest Group Recent Digital Services Reports

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Establishing a Strategic Business Case for Enterprise IT Automation

Current IT automation initiatives often focus on IT cost and productivity, rather than on comprehensive business value creation. Con[...]
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Digital Interactive Experience (IX) Services PEAK Matrix™ Assessment and Market Trends 2019 – The New Battleground

Digital interactive experience is becoming a key differentiator for enterprises i[...]
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Webinar Deck: The Latest Trends in IT Services – Four Prescriptions to Make Digital Real

On August 7, Everest Group hosted a webinar titled, “The Latest Trends in IT Services – Four Prescription[...]
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Harnessing Operational Insights for Digital Transformation

Enterprises are facing challenges in deriving business value from their digital transformation initiatives. Our research indicates that nearl[...]
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