Our approach empowers insights:
Through well-structured analysis with clear definitions
By tracking over time to see real trends and shifting momentum
With frameworks to understand the material drivers of potential change
Our work is widely recognized for delivering the most accurate research and guidance. Our flagship reports, including the State of the Market, PEAK Matrix®, and Pinnacle Model® analyses, exemplify our unique approach. We cover more areas and provide deeper insights into the services markets than any other research source.