The Internet industries are playing fast and loose with people’s personal data. It’s clear that self-regulation is merely wistful thinking and governments are forced to act. The European Union is clearly leading the change with GDPR and other regulations. The Facebook fiasco is a rude wakeup call for all data-driven enterprises, billions of internet users and governments/regulatory bodies all over the world. Mark Zuckerberg’s apologies seem sincere and heartfelt, however, the problem is large and very complex, hence there are no easy fixes, says Peter Bendor-Samuel, CEO and founder of Dallas-based Everest Group in an exclusive interview with Financial Chronicle just after Mark Zuckerberg testified on Capitol Hill early this morning.