Sluggish Demand Hitting BPM Firms’ Bottom Line | In the News

BPM (business process management) services providers are likely to see increased pricing pressures like their IT services peers over the next year as demand dives down due to the recessionary environment.

“Similar to IT services, pricing for BPO services in the previous 12-month period has risen across locations largely due to higher enterprise demand, talent shortages, and inflationary market situations.” Global IT consulting firm Everest Group stated.

Read more in Bizz Buzz.

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