SA Presents Compelling Opportunity to Grow Impact Sourcing Globally | In the News

Impact sourcing – employing workers from marginalized and vulnerable communities – has become a growing part of the Global Business Services (GBS) market, with many organizations committing to these inclusive hiring practices.

According to Everest Group, a global research firm exclusively focused on the GBS sector, South Africa is a leading global delivery location for customer experience management, niche domain, and next-generation digital devices.

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