Jack Madrid Sees Gen AI as Game-changer for IT-BPM Industry, Focuses on Upskilling

The Philippines sees generative AI as a game-changer for its booming information technology and business process management (IT-BPM) industry but acknowledges the need to upskill its workforce to adapt. The IT & Business Process Association of the Philippines (IBPAP) prioritizes proactive upskilling and reskilling for its workforce.

The association also plans to revisit its 2028 roadmap targets with research partner Everest Group to account for the evolving landscape.

Read more in Bilyonaryo.

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