Concentrix to Rebrand After Wrapping Up Its $4BN Webhelp Deal | In the News

Concentrix has completed a US$4 billion move for fellow customer experience BPO Webhelp. Interestingly, in April – when the deal was first touted – the price tag stood at US$4.8 billion. In line with that change of language, Concentrix will temporarily operate under the name “Concentrix + Webhelp.”

With that joint global footprint, Concentrix + Webhelp will enjoy a 6-8% share of the BPO market – according to Everest Group.

Read more in CX Today.

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