Unstructured data in intelligent automation helps organizations streamline various purposes, like Chatbots used in live conversations and Intelligent Document Processing (IDP) robots for reading documents.
IDP is defined by Everest Group as a software product or solution that captures data from documents (e.g., email, text, pdf, and scanned documents), categorizes and extracts relevant data for further processing using Artificial Intelligence technologies such as computer vision, OCR, Natural Language Processing (NLP), and Machine or Deep Learning.