BPO Industry Expects to Offer Additional 1.1M Jobs until 2028 | In the News

The information technology and business process management industry is aiming for a 10-percent annual growth in export revenue and 8-percent increase in direct hiring that may result in additional 1.1 million jobs until 2028, a group said Monday.

Data from global research firm Everest Group showed that the local IT-BPM industry’s headcount grew by 10 percent in 2021 or over 120,000 jobs from a year ago—its strongest since 2016. The industry’s labor force also managed to grow 5 percent in 2020 despite the pandemic.

Read more in Manilla Standard

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