Artificial Intelligence (AI) has penetrated nearly every industry because of its ability to improve business outcomes – from employee productivity to decision-making to customer experience. It’s no surprise that organizations large and small are embracing AI. That being said, starting AI without a strong Data Strategy in place can do more harm than good.
Nitish Mittal, Partner in the digital transformation practice at Everest Group, emphasizes this point: “I can’t stress this enough: data or the lack of the right data strategy is the number one bottleneck to scaling or doing anything with AI. When clients come to us with what they think is an AI problem, it is almost always a data problem. AI depends on viable data to prosper. That’s why it’s important to think about the data first.”