“According to a recent report by the Everest Group (2014), the impact sourcing market is growing faster (~11% y-o-y) than the overall BPO market. It currently employs around 240,000 people globally with India, Philippines and South Africa contributing close to 90% of this workforce. Companies using impact sourcing include large global MNCs (e.g., Microsoft), traditional BPOs (e.g., Infosys) and focused impact sourcing service providers (e.g., Digital Divide Data).” Read More.
