Everest Surprised by Strength and Size of Central America Contact Center Market – Nearshore Americas | In The News

These are among the key findings of the Everest Group report titled “Central America and the Caribbean Answer the Call for English-language Contact Center Services,” published in December 2014. Nearshore Americas caught up with the authors of the report, Anurag Srivastava and Aditya Verma, to challenge and discuss their findings. Read more.

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