“Peter Bendor Samuel, CEO of Everest Research, says there tends to be a more intimate relationship with smaller vendors. “Often the CEO of these firms will be involved and the customer gets more attention,” he says. Smaller Indian IT services companies tend to get overshadowed by their larger counterparts. But many are doing vital work for some of the biggest companies around the world. And they are able to win customer confidence because of their concentration on select areas. ” Read More.
