Anish Agarwal
Vice President, Global Business Services
Global Sourcing Strategies, Global Business Services (GBS) Operating Models, Service Delivery Maturity, GBS Maturity and Value Measurement
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Manu Aggarwal
Partner, Healthcare and Life Sciences
Global Business Process Outsourcing (BPO) Trends, Healthcare Life Sciences Industry Specific IT and BPO Trends, BPaaS and Platform Operations, Peer Enterprise Outsourcing and Offshoring Strategies, Digital and Tech Infusion in Operations
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Rohitashwa Aggarwal
Partner, Global Business Services
Global Sourcing Strategies, Global Workforce Planning, Service Delivery Location Portfolios, Global Business Services (GBS) Operating Models, GBS Maturity and Value Measurement
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Achint Arora
Partner, Pricing Assurance
Pricing and Pricing Models for Technology Services, Impact and Contracting for AI, Software Pricing and Negotiations, and Best Practices on GCC BOT Setups
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Jimit Arora
Markets and Executive Insights; Global Business Services, Banking Financial Services and Insurance Tech and Ops; Enterprise IT and Engineering Services
Global Business Services, Global Business Services Operating Models
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Ronak Doshi
Partner, Information Technology Services
IT and Engineering Services Market and Sourcing Trends, Banking Financial Services and Insurance (BFSI) Industry Specific BPO Market and Sourcing Trends, Software Defined Platform Operating Models, BFSI Global Services Outsourcing and Offshoring Strategy, Future of Work
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Amy Fong
Partner, Sourcing and Vendor Management
Strategic Sourcing and Category Management, Supplier and Vendor Management, Procurement Functional Leadership, Sourcing and P2P Process Improvement, ProcureTech
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Rahul Gehani
Partner, Pricing Assurance
Software License Pricing, Gen AI Impact on Deal Commercials, Global IT and Business Process Outsourcing (BPO) Pricing Trends, Enhancing Value From Outsourcing Deals, Vendor Consolidation
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Shirley Hung
Partner, Business Process Services
Functional Operating Models, Business Process Outsourcing Trends, Finance and Accounting Outsourcing, Procurement, Supply Chain Management Services, Global Business Services and Shared Services Strategy, Enterprise Platform Services
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Parul Jain
Vice President, Locations
Service Delivery Location Portfolios, Global Workforce Planning, Sourcing Strategies, Global Business Services (GBS) Operating Models, Impact Sourcing
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David Rickard
Partner, Customer Experience
Customer Experience Management, Customer Experience Technology, Customer Experience Strategy, Trust and Safety, Impact Sourcing for Customer Experience
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Richard Sear
Managing Partner, Advanced SciTech
Innovation Process, Mega Trends Foresight Strategy, Innovation Center Excellence, Importance of Deep Technology Knowledge, Futurecasting the Next Ten Years
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Abhishek Sharma
Managing Partner, Pricing Assurance
Global IT and Business Process Outsourcing (BPO) Pricing Trends, Outcome-based Pricing Models, Sole-sourced Contract Cost Savings, and Consulting and Professional Services Pricing
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Eric Simonson
Managing Partner
Global Sourcing Strategies, Global Workforce Planning, Service Delivery Location Portfolios, Impact Sourcing, Business Continuity Planning
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Rita N. Soni
Principal Analyst, Impact Sourcing & Sustainability
Responsible Procurement, Impact Sourcing Market Trends, Evolving Sustainability Reporting and Regulations, Procurement Tools for Sustainable Sourcing, Business Case for Sustainability
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Ricky Sundrani
Partner, Pricing Assurance
IT Infrastructure Contract Optimization, Cybersecurity Cost Optimization, Future Proofing the Digital Workplace Environment, Realizing Value from Cloud Investments, Third Party Contract Benchmarking
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